Your Wellbeing is Our Priority

977 But Responsible Gaming — Stay Safe While Having Fun

Gaming should be a source of fun, not stress. At 977 But, we believe every player's ability to stay in control is what matters most. Our Responsible Gaming tools and guidelines are here to help you do exactly that.

18+ Age Restriction Is Mandatory
24/7 Support Services
5 Protection Tools
Free Help Is Available

What does Responsible Gaming mean?

At 977 But, Responsible Gaming means adopting a mindset and habits that allow you to enjoy gaming with full awareness — respecting your own financial and mental limits. It's not a restriction; it's simply the smarter way to play.

Online gaming is growing in popularity across Bangladesh. Many people bet for entertainment and excitement, while some hope for extra income. But it is important to remember — gaming should always stay within the boundaries of fun. As soon as you feel it is affecting other areas of your life, it is time to take notice.

977 But is more than just a gaming platform — we care about every player's mental and financial wellbeing. That's why we provide multiple protection tools to help you stay in control.

Keep in Mind: Gaming is never a reliable source of income. Only bet what you can afford to lose. Never bet with borrowed money or by dipping into your savings.

977 But's Responsible Gaming policy is built in line with international gaming regulatory guidelines. Our goal is simple — you stay in control of your gaming, not the other way around.

The 977 But Promise

We ensure that our platform is strictly for users aged 18 and above, and that every game is fully fair and verified.

Immediate Support

If you're experiencing a gaming problem, reach out via our live chat or email. Our team is available 24 hours a day.

Track Your Gaming

Log in to your account to view your gaming history, spending, and time played at any time.

977 But's Responsible Gaming Tools

We have multiple safeguards in place to keep you protected. Every tool is fully within your control.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — so you will never spend beyond your budget.

Session Time Limit

Decide in advance how many hours a day you want to play. After the set time, your account will automatically enter break mode — an effective way to prevent excessive gaming.

Cooling-Off Period

You can pause your account at any time for anywhere between 24 hours and 6 weeks. No bets can be placed during this period. It gives you the chance to clear your head and start fresh.

Self-Exclusion

If you feel you need a long-term break from gaming, you can close your account for anywhere between 6 months and 5 years. Any attempt to open a new account during this period will also be blocked.

Reality Check Message

During extended play sessions, automatic on-screen reminders will appear showing how long you've been playing and how much you've spent. These are designed to keep you grounded in reality.

Age Verification & KYC

Age verification is mandatory when registering on 977 But. No one under 18 is permitted to use the platform under any circumstances. Our KYC process ensures that only adults can play.

Warning Signs of Problem Gaming

If you notice the following signs, it may be time to take a step back.

Financial Pressure You are putting money into gaming that should be going toward household expenses, debt repayments, or urgent bills.
Chasing Losses After a loss, you are placing bigger bets in an attempt to win it back immediately.
Losing Track of Time You are spending far more time gaming than planned and struggling to give time to work or family.
Relationship Strain Your gaming is causing arguments with family or friends, or they've expressed concern.
Tendency to Conceal Hiding from family how much you're playing or how much you've lost.
Anxiety and Restlessness You feel irritable or mentally uncomfortable when you can't play.
If any 2 of the above signs appear Please contact our support team immediately or make use of the self-exclusion feature.

Self-Assessment

Ask yourself the questions below — and answer them honestly.

1

Do you sometimes place bigger bets to try to recover money you've lost?

2

Do you hide from family or close ones how much time or money you're spending on gaming?

3

Do you feel anxious, irritable, or restless when you're unable to play?

4

Are you spending time gaming at the expense of work, family, or studies?

5

Have you ever borrowed money or dipped into your savings to fund gaming?

6

Have you tried to cut back or stop gaming but couldn't?

7

Have you faced criticism from family or friends because of your gaming?

Result: If you answer "Yes" to 3 or more questions, consider reaching out for support or using our cooling-off feature.

How to Use the Protection Tools

Set your gaming limits in just a few simple steps.

1
Log In to Your Account Log in to the 977 But website or app using your user ID and password.
2
Open "Account Settings" Click the profile icon in the top right corner and go to "Settings" or "Security".
3
Select the "Responsible Gaming" section There you will find options for deposit limits, session time, cooling-off, and self-exclusion.
4
Set Your Preferred Limits Set your limits based on your budget and time, then confirm. Changes may take up to 24 hours to take effect.
5
Get Support If you have trouble adjusting your settings or want to self-exclude, let us know via live chat — we are here to help.
Tips: Lowering your deposit limit takes effect immediately, but increasing it requires a 7-day waiting period. This is intentional — to prevent limits from being raised in an impulsive moment.
Deposit Limit

You can set any daily maximum limit starting from BDT 500. Weekly and monthly limits can also be configured separately.

Session Timer

Set a session time between 1 and 8 hours. When time is up, you will be automatically logged out, and a prompt recommending a 15-minute break will appear before you can log back in.

Cooling-Off Period

Take a break for 24 hours, 7 days, 14 days, or 6 weeks. Your account cannot be reactivated until the break period has fully expired.

Self-Exclusion

Close your account for 6 months, 1 year, 3 years, or 5 years. During this time, no marketing messages will be sent and any attempt to open a new account will be blocked.

Practical Tips for Safe Gaming

Responsible Gaming at 977 But means staying mindful during every session.

Set a Budget First

Before you start, decide your limit — the maximum amount in BDT you'll spend today. Once that's gone, take a break for the day.

Treat Winnings as a Bonus

Don't treat gaming as a source of income. A win is a bonus, not the goal. This mindset will help you handle losses without letting them affect you.

Take Regular Breaks

Take a 10–15 minute break every hour. Stand up, drink some water, go for a short walk. Extended gaming sessions impair your judgment.

Don't Play When Tired or Stressed

Avoid playing late at night or when you are feeling low. Your decision-making is weaker at these times, and the risk of overbetting increases.

Responsible Gaming FAQ

Answers to the most frequently asked questions from 977 But users.

Yes. After self-excluding, you will be able to withdraw any remaining balance from your account. Our support team will assist you through the process. However, new deposits or bets will not be possible while the exclusion is active.

Reducing a limit takes effect immediately. However, increasing a limit requires a 7 business day waiting period. This rule is intentional — to prevent impulsive decisions to raise limits and overbet in the heat of the moment.

No. During a cooling-off period or self-exclusion, 977 But will not send any promotional emails, SMS, or push notifications. We want you to have a complete break from gaming during this time.

If a family member is dealing with a gaming addiction, please contact our support team. We can apply restrictions to the relevant account based on a third-party request, and we can also provide information on professional counselling services.

Absolutely not. 977 But strictly enforces an 18+ age policy. Age is verified at registration using a national ID card or passport. If you believe a minor has created an account, let us know — the account will be closed immediately.

The 977 But support team can refer you to mental health professionals or gambling addiction treatment centers. You can also reach out to the National Institute of Mental Health (NIMH) Bangladesh. Seeking help is not a weakness — it takes courage.

Play Safe, Stay Happy

977 But's commitment to Responsible Gaming goes beyond words. Use our tools, set your limits, and keep gaming a fun part of your life — not a burden.

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Responsible Gaming
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